Customer care
Ask us what is inside a box, which one suits a hot sleeper, how to warm a heat wrap, or where an order has got to. Most answers are already in our FAQ, and anything else is answered by a person.
Phone
+1 (518) 290-0345Mailing address
Golden Era LLC · 1144 Ocean Ave · Beachwood, NJ 08722-3315
Customer care hours are Monday to Friday, 9am to 5pm Eastern Time. Messages sent at the weekend are answered on the next business day.
Complete the form and we will reply as soon as we can.